Dealer field service training
Follow the same steps in the video and service procedure, from receiving a request and diagnosing the fault to repair, retesting and handover.
The video and documents are in Chinese. Page navigation is available in eight languages.
Episode 1
Field service for slow machine movements
This is a filming rehearsal. Add real field footage, narration and measurement records to the script for the live-action film, planned at approximately 8 min 30 sec.
- SV01Log the request
- SV02Collect information
- SV03Prepare for service
- SV04Isolate the machine
- SV05Record the baseline
- SV06Verify one hypothesis
- SV07Repair and retest
- SV08Handover and follow-up
Read the training documents
Choose a document and page to read all the content. Pages 8 and 9 of the procedure contain the field record forms.
